Switch
Heist
Your progress. Your privacy.
Privacy information and support for Switch Heist, the tile-switching robot heist puzzle from Atomic IT Studio. Flip the tiles, guide the robot through 240 vaults and grab every gem.
Read the policy↓Switch Heist · Android
Privacy policy.
This policy explains how Atomic IT Studio handles information in Switch Heist for Android (package com.atomicitstudio.switchheist), including local progress, optional Google Play Games leaderboards, purchases, advertising and your privacy choices. Switch Heist is made for players aged 13 and over and is not directed to children under 13. Contact us at contact@atomicitstudio.com about this policy or a privacy request.
Your game data stays on your device
Switch Heist saves your stage progress, stars and gems, coin balance, owned and equipped robot skins and hats, daily challenge and reward progress, settings, your privacy choices and the records needed to deliver purchases. These records are kept in the app's local storage on your device. We use them to run the game, remember your choices, deliver what you bought and prevent the same purchase from being granted twice.
Switch Heist has no Atomic IT Studio account and we do not run a game server that receives your save. Device backup and restore may copy app data according to your Android and Google settings. Uninstalling the game or clearing its storage deletes the local save, subject to any device backup.
Google Play Games and leaderboards
Signing in to Google Play Games is optional. If you sign in, Google processes your Play Games profile, player identifier and the Career Trophies score the game submits, so it can authenticate you and show the leaderboard. Your Play Games name, avatar and score may be visible to other players according to your Google Play Games settings.
The game submits only the leaderboard score. Your complete save and privacy choices are not uploaded to the leaderboard. You can manage or delete your Play Games profile and data in your Google account.
Advertising
Switch Heist is free and shows ads: a banner, occasional full-screen ads when you start a stage, and optional rewarded videos that you start yourself to earn coins or to double a first all-gem prize. Ads are delivered through Unity LevelPlay mediation, which selects an ad from these networks: ironSource Ads, Unity Ads, Google AdMob, Yandex Ads (including its AppMetrica measurement component), Pangle and Chartboost.
To deliver, measure and protect ads, these providers may process your IP address and approximate location derived from it; device, operating system and app information; the Android advertising ID and app-set or other device identifiers; ad requests, impressions, clicks and reward events; and diagnostic and fraud-prevention information. Each provider handles this information under its own privacy policy.
The Starter Pack includes Remove Ads, which stops banner and full-screen ads. Optional rewarded videos remain available if you want extra coins.
Your advertising choices
Where the law requires consent, such as in the European Economic Area, the United Kingdom and Switzerland, the game asks your age group and asks before ads may use your device information or show personalised ads. The default is off. If you say you are under 18, or you do not allow it, ads are not personalised and the request is marked as directed to a younger audience.
In other regions, ads may be personalised unless you switch this off. You can change your choice at any time in Settings → Privacy & Data. Choosing no personalisation does not stop ads; it means the ads you see are based on context rather than your interests. The game also tells ad providers your do-not-sell or share preference.
You can also reset or delete your advertising ID, or opt out of personalised ads for all apps, in your Android settings under Privacy → Ads (or Google → Ads).
Purchases
Coin packs, the Starter Pack and the Sneaky Style Pack are sold through Google Play Billing. Google processes your payment and payment details; we never receive your card number. The game receives a signed purchase receipt containing the product, order and purchase token, and checks Google's signature on your device before granting the item. A record of delivered purchases is stored locally so an item is not granted twice.
Refunds and payment problems are handled by Google Play under its policies. Consumed coins are stored only in your local save.
Children
Switch Heist is intended for players aged 13 and over and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact contact@atomicitstudio.com and we will take the action required by applicable law. Parental controls and purchase approval are available through Android and Google Play.
Support and contact messages
If you email us, we receive your email address, your message and anything you choose to attach. We use it only to answer you, investigate problems and handle privacy or purchase questions. For a bug report, your device model, Android version, game version and a description of the problem are usually enough. Please do not send passwords, card numbers or identity documents.
Purposes, recipients and legal bases
We use information to provide the game and its features, deliver purchases, show and measure ads, prevent fraud and abuse, answer support requests and meet legal obligations. Recipients are Google (Google Play, Play Games and Play Billing), the advertising providers named in this policy, and our email provider when you write to us.
Where data protection laws such as the GDPR apply, our legal bases are: performance of our agreement with you to provide the game and purchases; your consent for personalised advertising and device storage where consent is required; our legitimate interests in contextual advertising, security and fraud prevention; and compliance with legal obligations.
Retention and deletion
Local game data stays on your device until you uninstall the game or clear its storage. Support emails are kept only as long as needed to resolve your request and any related follow-up, then deleted unless the law requires longer. Google and the advertising providers keep information according to their own retention policies.
To ask us to delete support correspondence or for help with a privacy request, email contact@atomicitstudio.com. Because we do not hold your game save on a server, deleting the app removes your game data.
Your privacy rights
Depending on where you live, you may have the right to access, correct or delete personal information, object to or restrict processing, withdraw consent, receive a copy of your data, and opt out of the sale or sharing of personal information or of targeted advertising. You can change advertising choices in Settings → Privacy & Data at any time. For other requests, email contact@atomicitstudio.com; we will respond within the time the law requires. You may also complain to your local data protection authority.
Security
Switch Heist does not ask for a password and has no studio account. Network connections made by the game and its services use encrypted HTTPS. Purchase receipts are checked against Google's signature before items are granted. No method of storage or transmission is completely secure, but we limit the information we receive and protect what we hold.
Policy updates and contact
We may update this policy when the game or the law changes. The effective date shows the current version, and important changes will be announced in the game or on this page. Questions or requests: contact@atomicitstudio.com. Publisher: Atomic IT Studio, https://atomicitstudio.com.
Open channel
Need a hand?
For game support, purchase questions, or a privacy request, get in touch with Atomic IT Studio.